There is a growing trend among customer-facing businesses towards using artificial intelligence (“AI”) to analyze voice data on customer calls. Companies are using these tools for various purposes including identity verification, targeted marketing, fraud detection, cost savings, and improved customer service. For example, AI voice analytics can detect whether a customer is very upset, and therefore should be promptly connected…

To help celebrate the new year, we have another proposal on regulating the use of artificial intelligence for hiring to consider. On Friday, December 23, 2022, the New York City Department of Consumer and Worker Protection (the “DCWP”) released revised proposed rules (the “Revised Proposed Rules”) to implement its Automated Employment Decision Tool Law (the “AEDT Law” or the “Law”).…

As we approach the end of the year, here are the Top 10 posts on the Debevoise Fintech Blog in 2022. If you are not already a Blog subscriber, click here to sign up. How Will Bankruptcy Courts Measure Customer Crypto Claims? October 10, 2022 In the wake of the industry’s significant bankruptcy filings, crypto watchers are focusing for the first time…

As we approach the end of the year, here are the Top 10 Webcasts on the Debevoise Data Blog in 2022 by page views. If you are not already a Blog subscriber, click here to sign up. 1.  NYDFS New Draft Amendments to Part 500 Cybersecurity Rules November 18, 2022 In this webinar, we examined the new draft amendments to…

As we approach the end of the year, here are the Top 10 Artificial Intelligence (“AI”) posts on the Debevoise Data Blog in 2022 by page views. If you are not already a Blog subscriber, click here to sign up. 1.  New York’s AI Employment Law, Proposed Rules, and Similar Regulations September 26, 2022 In July 2022, we wrote about…

As we approach the end of the year, here are the Top 10 Privacy posts on the Debevoise Data Blog in 2022 by page views. If you are not already a Blog subscriber, click here to sign up. 1.  Data Minimization – Recent Enforcement Actions Show Why Some Companies Need to Get Rid of Old Electronic Records March 1, 2022…

As we approach the end of the year, here are the Top 10 Cybersecurity posts on the Debevoise Data Blog in 2022 by page views. If you are not already a Blog subscriber, click here to sign up. 1.  NYDFS Proposed Significant Changes to Its Cybersecurity Rules November 30, 2022 On July 29, 2022, the New York Department of Financial…

On December 5, 2022, the Securities and Exchange Commission (the “SEC”) Division of Examinations (“EXAMS”) published a Risk Alert providing observations from recent examinations relating to investment adviser and broker-dealers’ compliance with Regulation S-ID (“Reg S-ID”), also known as the Identity Theft Red Flags Rule (the “Red Flags Rule”). We previously wrote about the SEC’s July 2022 charges against three…

We last wrote about New York City’s Automated Employment Decision Tool Law (the “AEDT Law” or the “Law”) in September following the release of the proposed rules (“Proposed Rules”) to implement the Law, which requires covered employers to conduct annual independent bias audits and to publicly post a summary of those results.  Now, on December 12, 2022, the New York…

Key takeaways this November include: EU Digital Operation Resilience Act: Financial services firms – including banks, insurers and private equity firms – should start assessing what they will need to do to comply with the extensive obligations in the recently finalised Digital Operation Resilience Act (DORA); Cybersecurity for critical infrastructure: Businesses should check to see if they will be covered…