There is a growing trend among customer-facing businesses towards using artificial intelligence (“AI”) to analyze voice data on customer calls. Companies are using these tools for various purposes including identity…
Key takeaways this November include: EU Digital Operation Resilience Act: Financial services firms – including banks, insurers and private equity firms – should start assessing what they will need to…
On 10 November 2022, the European Parliament approved the second network and information systems directive (“NIS2”). Once approved by the Council of the European Union, NIS2 will expand the applicability…
The EU’s General Data Protection Regulation 2016 (the “GDPR”) changed the global privacy landscape, and has been called the “gold standard” for data protection regulation. Recently, a number of U.S.…
On 28 November 2022, the European Union finalised the EU Digital Operational Resilience Act (“DORA”). Following a two year implementation period, DORA will impose far-reaching operational resilience requirements and management…
Key takeaways this October include: Facial Recognition: Businesses face continued challenges in establishing GDPR-compliant facial recognition technology, including those with no presence in the EEA, after the French CNIL fined…
On 24 October 2022, the UK Information Commissioner’s Office (“ICO”) fined Interserve Group Limited £4.4 million for failing to implement appropriate technical and organisational measures to safeguard 113,000 individuals’ personal…
On September 28, 2022, the European Commission released a proposal to change the legal landscape for companies developing and implementing artificial intelligence in EU Member States. This AI Liability Directive…
On October 7, 2022, U.S. President Biden signed Executive Order 14086 on Enhancing Safeguards for United States Signals Intelligence Activities (the “Order”). The administrative Order creates new protections applicable to…
European Data Protection Roundup – September 2022 Key takeaways this September include: Google Analytics: Continue to assess carefully the use of Google Analytics. The Danish Data Protection Agency became the…