Online customer service chatbots have been around for years, allowing companies to triage customer queries with pre-programmed responses that addressed customers’ most common questions. Now, Generative AI (“GenAI”) chatbots have…
Many public companies are starting to face increased risks of securities class action litigation based on statements about their use of AI that are alleged to have been false or…
As will be discussed in our November 28, 2023 webcast, on November 1, 2023, the New York Department of Financial Services (“NYDFS” or the “Department”) announced the adoption of the…